20
Sep 2022
Assistant IT Administrator
Assistant IT Administrator
Lahore
Job details
Job Type
Full-time
Full Job Description
About Us:
Vaival Technologies is a leading software development company dedicated to providing businesses with reliable technological solutions in Blockchain, gamefi, metaverse eCommerce, Full Stack Software Development, DevOps/AWS/Kubernetes, Quality Assurance, and UI/UX. No matter the project, we’re the ones you need to push as far as it can possibly go.
Responsibilities:
- Provide support and first-line response to general IT inquiries from users.
- Responsible for the ticketing system and closure of user tickets in specified SLA.
- Responsible for smooth functioning of all IT equipment e.g computers, laptops, printers etc.
- Reviewing, procuring, and installing approved hardware.
- Responsible for maintaining IT inventory.
- Perform routine network startup and shutdown procedures when required.
- You should have basic knowledge of repairing laptops/computers and software installations.
- Must have knowledge about server, switch, and router.
- Ensure security of data, network access, and backup systems
- Provide backup technical support for the network including router, firewall, and wireless access point.
- Basic knowledge of IT procurement function, requirements & suppliers. Visit the market to get quotes or service IT equipment.
- Perform other duties/projects as assigned.
Requirements:
- Should be responsible and a good team member.
- Experience in IT support will be preferred.
- Must have knowledge of Windows, Mac OS and Linux will be preferred.
- Must be able to work in rotational shifts.
- Education: Bachelors (CS/IT/SE)
- CCNA Certification or 1-year experience is required.
Job Type: Full-time