Career Opportunities

IT Ops Engineer

IT Ops Engineer Unifonic Lahore Job details Job Type Full-time Full Job Description Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touchpoint throughout the customer journey.   IT Operations Engineer The Engineering team at Unifonic is looking for an organized and process oriented IT Ops Engineer to define and manage our IT business infrastructure. In this role, you will bring innovation and drive efficiency to the IT department that is accountable for critical business faced services. You will be responsible for delivering new and enhancing existing services by looking to automate processes while focusing on continuous service improvement across the organization. You will provide timely resolution to escalated incidents, service requests and problems. You will also have good knowledge of information security and understand how regulations impact the IT operations of an organization. You will assist in planning and developing day to day operations, including but not limited to support, installation, repair and upgrade services of Information Technology systems and devices across the different locations where Unifonic has presence. The successful candidate should proactively identify problems before they arise and always have a sense of ownership while working as part of a team that works towards a common goal. The responsibilities of the IT Ops Engineer include but are not limited to:   Manage user access to systems or applications. Define better onboarding and offboarding processes for IT Operations. Assist in assessing current IT Operations policies and work towards creating new ones if need be. Maintain structured cabling systems, telecom systems, WAN, LAN, Cellular/DAS, Wireless Networks and the local Internet, remote access, VPNs, conference tools, google Apps, etc. Implement predetermined telecom/network software or hardware changes. Establish WAN, LAN, device profiles, device environments, directories, and security for networks being installed. Provide support for connectivity or related network/communication issues for the user community. Monitor installed network and telecom equipment. Support complex IP Telephony based contact centers environments. Issue and maintain IP addresses and purchase requests for buying the necessary systems or assets. Perform routine maintenance tasks for infrastructure systems such as backups, patch management, and hot-fixes. Maintain, monitor, and support the infrastructure environment and/or facilities. Guarantee the security and compliance of IT assets in the organization according to local and global regulations. Must-Have Hands-on 5+ years of technical experience in system administration or IT technical support. Experience with Google Workspace - Admin perspective, Cloudflare or similar tool (Firewall and VPN), Okta or similar Identity Access Management tool, Unified Endpoint Management solutions Experience managing IT Helpdesk. Experience managing the onboarding and offboarding of employees from an IT perspective Excellent organization and documentation skills. Experience working in growing organizations and defining new processes to improve operations. Bachelor's degree in Computer Science, Software, or other IT related fields. Good knowledge of various infrastructure solutions and Linux. Expert in different areas, such as domain controller (DNS, Active Directory), Identity Access Management tools, VPNs, Unified Endpoint Management, firewalls. Experience in computer networks, windows server administration, and Google Apps. Fluent in English with excellent writing/editing and verbal communication skills. Nice To Have Ability to work in a dynamic and fast paced environment. Experience in IP Telephony and Contact Centers Software & Hardware setups. Strong attention to detail while maintaining sight of the big picture. Analytical thinking and being accountable for the results of made decisions. General knowledge in telecommunications (SMSC, VOIP, SMPP, etc). Understanding of accessibility and security compliance. Link:> https://pk.indeed.com/rc/clk?jk=2c15ef7a8f4b45d9&fccid=af60066f3d83be55&vjs=3...

NAMAL university IT manager

IT Manager

IT Manager Grand City Lahore Job details Job Type Full-time Full Job Description A well reputed Real Estate organization requires the following positions: Minimum 5 years experience in relevant field Deployment experience of ERP Domain Knowledge of real estate preferably I.T solution oriented approach Well versed with the management of I.T structure Job Type: Full-time Pay: Rs60,000.00 - Rs80,000.00 per month Education: Bachelor's (Preferred) Experience: IT Manager: 5 years (Required) Language: Urdu (Preferred) Link:> https://pk.indeed.com/company/GRAND-CITY/jobs/IT-Manager-53434d9231d565d8?fccid=b12ff7bedb24d333&vjs=3...

Numl University

IT Project Manager

IT Project Manager Tech HQs Lahore Job details Job Type Full-time Full Job Description Responsibilities Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on time, within the scope, and within budget Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule, and costs Measure project performance using appropriate systems, tools, and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation Requirements and skills Great educational background, preferably in the fields of computer science or engineering for technical project managers Solid technical background, with understanding or hands-on experience in software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office Job Type: Full-time Salary: Rs150,000.00 - Rs200,000.00 per month Application Question(s): Expected Salary? LinK:> https://pk.indeed.com/company/Tech-HQs/jobs/IT-Project-Manager-63cde1f07b19a6c2?fccid=7bdffb10c1abb2e5&vjs=3...

IT Network Administrator

IT Network Administrator Xtrasource Pvt.Ltd Lahore Job details Job Type Full-time Qualifications Night Shift (Required) Full Job Description Xtrasource PVT LTD. is looking to hire a mid-career Networking + IT Administrator, Contact Center experience will be preferred. Benefits include: Health Insurance Annual Leaves Food, refreshments and much more. Qualifications: Education: Bachelor's degree in Computer Sciences / Information Technology / Telecom Engineering or Relevant Experience in the field. Experience: 2+ years relevant experience preferred Willing to work in Night Shift and flexible enough to work extra hours or Weekends/Holidays Suitable verbal and written communication skills. Job Description: Server Admin VMware ESXI. Network administration of Cisco Based Network Devices. Advanced knowledge in troubleshooting and analyzing firewalls like pfSense® and Fortinet. Proactive vulnerability testing and general administration of firewall and security policies Knowledge in network load balancers (physical or virtual), network switches and Routers (routing protocols, WLAN configurations, multiple sites). Monitoring network performance and high availability. Managing user access controls as per business needs and document every change. Email server management Inventory management of basic IT-related hardware. Preferred Skillset: Hands-on experience of Server Administration Linux, VMware ESXI. Strong concepts of Routers, Switches and Load Balancer management Strong concepts of Site-to-Site and Remote Access VPN. Should have done CCNA/CCNP training. Juniper/Palo Alto/Fortinet experience or other relevant certifications will be a plus Job Type: Full-time Salary: Rs40,000.00 - Rs60,000.00 per month COVID-19 considerations: All employees, future and current are required to be fully vaccinated. Masks are encouraged but not mandatory. Ability to commute/relocate: Lahore: Reliably commute or planning to relocate before starting work (Required) Shift availability: Night Shift (Required) Link:> https://pk.indeed.com/company/Xtrasource/jobs/IT-Network-Administrator-95094555774711f5?fccid=6ee613203bc6a60a&vjs=3...