Private Sector Software Houses

Junior Product Specialist – Support

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Junior Product Specialist - Support Nakisa Lahore Job Opportunities Junior Product Specialist - Support Lahore, Pakistan Nakisa has built top of the line SaaS solutions which are being used by Fortune 1000 of today all over the world. Our clients rely on us and our cloud-based solutions every day to perform some of their most critical business tasks and we need your help to keep them happy. As part of Nakisa’s Support Services team, you will be the first point of contact with our enterprise clients. You will be dealing with a wide variety of requests which in turn allows you to work closely with multiple internal teams. At Nakisa, our customers are part of our team as well and we want them to feel that way. In this role, you can make a huge difference by helping to bring this about and making both our customers and the internal team feel as part of one team. As a member of the team, you will be learning and working with clients who are using our solutions in the context of the largest ERP systems. As such you will be exposed to all those amazing technologies and solutions. Our Support Services team is based across Canada, Pakistan, and Singapore Mission: Provide clients with world class enterprise grade customer support experience, on both existing and new products within the HR line of business. Responsibilities Become the person trusted because of your product knowledge, your skillset, and your empathy! Become the expert in training the team and help with the onboarding of new hires. Mentor level 1 members by guiding them through best practices, technical guidance, and training Understand client’s issues, diagnose the problem by using internal knowledge basis, reproduce the issues and follow the support workflow until issues are resolved. Delivery outstanding enterprise customer service that is courteous, accurate, and timely. Manage and prioritize incoming customer inquiries. Document and track all your activities in the ticketing system. Collaborate with peers and other departments to resolve the issues and meet our SLAs. Participate in & help schedule calls with global clients and work in other time zones as needed. Act as an escalation point within the escalation chain. Collaborate with the Customer Success Office to provide a high enterprise grade support experience. Collaborate in the creation and maintenance of the internal knowledge base, tools, techniques…etc. Must be willing to work on different rotating shifts. Qualifications BS or MS degree in Computer Science/Engineering, IS, Minimum of 4 years of experience as a system integrator, product expert, support specialist, or enterprise support level 2 or 3 or Enterprise Application Support. Proven record of working with complex solutions and technology environments, in the B2B industry Excellent, troubleshooting, diagnosis, analytical and problem-solving skills Ability to prioritize numerous tasks and coordinate activities across multiple functional areas and locations. Excellent communication and presentation skills in English to users and client’s teams. A team player that builds relationships across the organization. A self-starter who is eager to learn new concepts and dive into unknown territory. Steep learning curve is guaranteed! Good to have Experience with HR software, industry, products, ITIL knowledge or certification: ITSM is a strong plus Reading/ editing SQL queries Hands on experience with help desks products: Jira Service Desk, ServiceNow…etc. Must Have Experience with SaaS architecture Experience with ERPs: SAP SuccessFactors, Workday…etc. Fluent in English What’s in It for You? Opportunity to join a growing and fast-paced, SaaS company. Chance to make a difference. Work with Fortune 500 companies as your clients. Growth opportunities into more technical roles or management roles. Opportunity to learn and expand your skill set. Make wonderful friends and become part of the diverse and inclusive Nakisa family. Work with a team of incredibly talented and forward-thinking people who value hard work and know-how to celebrate the wins – No matter small or big. Amazing benefits & perks. About Us Nakisa is a global leader in enterprise business solutions for Organization Design and Accounting, and Compliance. Nakisa delivers innovative, forward-thinking, and robust human resource (HR) and financial management solutions that advance business strategies. Our vision is to resolve the most complex problems of every enterprise customer. Our solutions are being used by the Fortune 500 of today. We bring together diverse and bright minds to offer amazing software products. We believe the key to our success is our unity in thought and action. As we are continuously improving, we work hard to ensure Nakisa's values (Fairness, Integrity, Service, and Humility) drive our behaviors at all levels. Our solutions have excelled in the market. We are committed to excellence in its delivery and implementation, aiming for our customers to have the best possible experience in their journey with Nakisa. We’re recognized as one of the best Canadian employers, having been named one of Montreal’s top employers of 2022, as well as one of Canada’s best employers for recent graduates. Our people and our culture are the key to our success: hear from the team Link:> https://pk.indeed.com/rc/clk?jk=cf2aee2974ac32b1&fccid=1eabc23036f0261d&vjs=3...

IT – Intern (Networking)

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IT - Intern (Networking) Sybrid Pvt Ltd (The Lakson Group of Companies) Lahore Job Opportunities Job Type Full-time Fresher Full Job Description Fresh Graduate in IT (Networking) will reports to Manager IT, he is responsible for 1st Level Support for Systems related issues, Maintaining Systems & Security Company-wide. This includes LAN, Active Directory, Proxy, Email Server, Antivirus and Security. Key Responsibilities and Duties/Results Expected/KPI Manage workflow and service request through Client’s call ticketing system Software installation, configuration, and troubleshooting for end-users Performance of IT supports duties as defined by the appropriate I.T Support team leader. Network printer installation/configuration General Desktop Support/Project Coordination/Move activities Monitor, analyze and address reliability and performance issues Analyze problems, develop creative solutions and assess risks/benefits Assess and address compliance with applicable IP Policies, Standards, and technical controls. Document supported system and application procedures and processes. Staffing the help desk as needed. Keep abreast of technology changes and Client's operating environment changes to assess potential Should be responsible to comply with the standards within the company for e.g., ISMS, HIPPA, etc. To report security weaknesses/incident through Information security incident & weakness reporting mechanism. Competencies and Critical Success Factors Values, Ethics and Professionalism Demonstrating professional integrity by modeling Sybrid’s values and ethical standards. Demonstrating initiative, consistency, transparency, personal accountability and reliability to meet work demands according to the highest standards. Demonstrating the highest level of business ethics and consistently adheres to and promotes key values and principles in all business and personal transactions. Demonstrating resilience, drive, commitment to results and responsibility y for own actions Resilience Showing persistence, perseverance, and determination. Demonstrating adaptability and flexibility in overcoming challenging situations. Showing resolve in searching for alternative solutions to problems. Results Orientation Maintaining focus on those activities that have the greatest impact on meeting work commitments. Continuous Learning Proactively seeking performance feedback and identifies approaches to improve own and others’ performance and learning. Taking personal responsibility to grow and change. Supporting opportunities for positive change and actively looks for ways to improve what they do. Consistently coaching and developing team members by articulating key expectations, identifying strengths and development needs and provide ongoing support to maximize performance. Job Types: Full-time, Fresher Salary: Rs20,000.00 - Rs30,000.00 per month Ability to commute/relocate: Lahore: Reliably commute or planning to relocate before starting work (Required) Link:> https://pk.indeed.com/company/Sybrid-Pvt-Ltd-(The-Lakson-Group-of-Companies)/jobs/IT-277bb1ad3a5e8b3e?fccid=c61d3ce2410bc738&vjs=3...

IT Help Desk Support Engineer

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IT Help Desk Support Engineer e-TeleQuote (Part of Primerica) Lahore Job Type Full-time Full Job Description e-TeleQuote is hiring for Help Desk Engineer. PFB the details: - IT Support Specialist - Level 1 for Lahore Office, with exceptional problem solving and communication skills. - The individual would be responsible to provide technical support via telephone, Tickets, email, and screen share sessions. - This involves answering questions on the function and usage of MS products and Mac OS, troubleshooting, and resolving issues. Key Responsibilities Provide support on MAC and Microsoft OS/Products, Apple Mobile Phone and Tablets, Surface etc. Knowledge of DNS, DHCP, Active Directory, Networking Issues, Desktop issues Manage caller’s issues through effective troubleshooting, listening, problem-solving, positive action, information gathering, and case escalation in a timely manner when appropriate. Investigate, research, replicate, test, and resolve customer issues. Keeping clients informed of the status of cases, providing next steps and anticipated resolution times. Prioritize, balance, multitask competing issues based on impact to end-user, customer urgency, length of an outstanding issue. Promote and maintain high quality, professional, service-oriented company image with clients and internal staff. Contribute to the team and customer's knowledge base. Key Skills; Bachelor's Degree, preferably in Computer Science. 3 to 5 years of experience in a similar role is preferred. Excellent Communication Skills in English. Ready to learn. Ability to work independently and as a team member. Ability to work in a fast-paced environment. Issue ownership. Willing to go the extra mile with a strong work ethic; self-directed. Service Minded. You deliver customer support like you expect to receive it, with excellence. Ability to work in rotation shifts in a 24/7 environment. Job Type: Full-time Salary: Rs50,000.00 - Rs90,000.00 per month Ability to commute/relocate: Lahore: Reliably commute or planning to relocate before starting work (Required) Link:> https://pk.indeed.com/company/e--Telequote-Insurance/jobs/IT-Help-Desk-Support-Engineer-bbf20e8c7e010ffe?fccid=65f0ac88bac42a85&vjs=3...

Sr. SQA Analyst

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Sr. SQA Analyst Contour Software Lahore Job Opportunities Job Type Full-time Full Job Description The Division: EASA Software originated as a development project in 2000 by employees in the Engineering Software group of a technology consulting company. The developers of EASA recognized that there was no other tool on the market that allowed companies to deploy complex models without conventional coding. Using their education and extensive experience in the Engineering field, EASA's founders created a specialty solution (originally designed for engineering and scientific models) that transforms existing software workflows into custom, low-code web apps. In 2022, EASA was acquired by Constellation Software Inc.'s Volaris Operating Group. The Position: We are looking to hire a Senior SQA Analyst with experience & expertise in software testing AND/OR Systems administration, to work closely with the EASA R&D team to help ensure high quality and timely delivery of releases. This is a multifaceted role with an opportunity to learn new technologies. The hired individual will be involved in testing, providing 2nd line customer support, IT administration, and test automation (This will be learnt on the job when needed). So, the ideal candidate should have a background in System administration and network/machine configuration with some knowledge of scripting languages (Windows/Linux Shell). The successful hire will be located and out of the Contour Software Lahore/Islamabad/Karachi office, working as part of the resource-center team as an extension of the onshore team located in Australia. The hired individual should be able to provide at least 4-5 hours of overlap with the Australian Time Zone. Job Qualifications/Skills: BS degree in Computer Science or equivalent experience. 5+ years of solid professional testing experience with enterprise-class, customer-facing business applications. Knowledge/skills of the defect life cycle, defect management and reporting. Good technical skills to learn/apply test automation when needed. Background in IT/System administration and network/machine configuration with some knowledge of scripting languages (Windows/Linux Shell). Knowledge/Experience with API testing with tools like Postman, SoapUI, etc. considered an asset. Strong interpersonal, written, and verbal communication skills. Ability to provide 2nd line customer support. Can perform comfortably in a fast-paced, deadline-oriented environment. Must have good analytical and problem-solving skills. Ability to learn software and hardware technology quickly. Ability to escalate issues to the relevant teams in a timely manner. Ability to work independently, flexible, self-motivated, and a team player. Exciting Benefits we offer: Market-leading Salary Medical Coverage – Self & Dependents Parents Medical Coverage Provident Fund Employee Performance-based bonuses Home Internet Subsidy Conveyance Allowance Profit Sharing Plan [Tenured Employees Only] Life Benefit Child Care Facility Company Provided Lunch/Dinner Professional Development Budget Recreational area for in-house games Sporadic On-shore training opportunities Friendly work environment Leave Encashment Link:> https://pk.indeed.com/rc/clk?jk=c69c87ac268744bc&fccid=a1cf3602cc601f16&vjs=3...

DotNet Developer

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DotNet Developer Pukat Digital Lahore Job Opportunities Job Type Full-time Contract Full Job Description Pukat Digital (Pvt.) Ltd is the sister concern of Mobility One Malaysia, a renowned purveyor of a banking, merchant and consumer solution that it has developed and deployed in-house. The company is now looking at expanding the team to cope with the business expansion in Pakistan and looking for Computer Sciences Graduate as a .Net Developer Design and architect complex, scalable web applications Develop and code business applications, multi-tiered web, and client-server applications using: C#, XML, SQL, HTML5, jQuery, JavaScript. Maintain and enhance existing applications Write and supervise the technical product documentation Technical design, mentoring, and implementation of best practices and processes Develop the software architecture based on the business requirements and constraints Ensure efficiency of your team by giving them technical advice along the delivery process Be responsible to deliver proof of concepts that validates technical choices Organize knowledge sharing and continuous learning for the recruitment process, be responsible to assess the technical capabilities of candidates Technical Requirements Excellent knowledge of Web Forms, ASP.NET (MVC), C#, Framework, Entity Framework, Windows OS and API's, Visual Studio, Unit testing within VS 2019 Proficiency with Web Services and Web Technologies Proficiency with continuous integration tools and techniques Very good SQL Server 2008 knowledge Very good knowledge of web development technologies: HTML5, jQuery, JavaScript Very good knowledge of OOP and OOD, design patterns, n-tier applications, distributed applications, SOA Experience with WPF (Windows Presentation Foundation), WWF (Windows Workflow Foundation), and WCF (Windows Communication Foundation) is considered an advantage Job Types: Full-time, Contract Contract length: 12 months Salary: Rs50,000.00 - Rs70,000.00 per month COVID-19 considerations: Yes. Ability to commute/relocate: Lahore: Reliably commute or planning to relocate before starting work (Required) Link:> https://pk.indeed.com/company/Pukat-Digital/jobs/Dotnet-Developer-a8980af1e9661936?fccid=79d78a12a57dbb9c&vjs=3...

Data Analyst

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Data Analyst CrecenTech Lahore Job Opportunities Job Type Full-time Full Job Description Multiple candidates are required. Work for a USA-based company. Excellent Growth and Learning Opportunities for the right candidates. Qualifications / Skills: Display excellent skills in internet research, data analysis, preparing excel/word reports, and making them presentable. Willingness to learn new tools, systems, and technologies. Good understanding of social media marketing and campaigns. Show good organizational and time management skills. Strong teamwork skills. A bachelor's degree (in any discipline) is preferred. Willing to work evening shifts. At least a Bachelor's Degree (BS-CS, BS-IT, BBA-IT). Responsibilities: Perform internet research, data analysis, prepare excel/word reports, and make them presentable. Manage Leads, Follow-ups, generate offers, manage contracts, and take leads to closure. Excellent writing skills to help in process documentation. Good command of using internet/online tools to research and produce content related to real estate processes. Keep track of completed tasks and goals to measure lead conversion ratio and meet performance benchmarks. Daily updates to the client with feedback and progress reports. Monitor project progress and handle any issues that arise during process support Employee Benefits: 13 Salaries Per Year (Quarterly 13th Salary Disbursement) At least two bonuses per year (Eid Bonus) Monthly Punctuality Allowance Monthly Transportation Allowance Performance-Based Bonuses Paid Overtime Quarterly Leaves encashment Upselling Incentives Medical Insurance Wedding Allowance Annual Leaves Encashment Provident Fund Double salary on Gazetted Holidays Special Allowance for Emergency Advance Salary on Need Basis 12 Casual Leaves 10 Annual Leaves Dedicated Training Birthday celebration Loan Against Provident Fund Daily Company Provided Meal Gaming Facility Growing & Dynamic Team Office Gatherings, Celebrations, and Trips 5 days a week (work-life balance) Excellent workplace & COVID-19 protected work environment Job Location: NFC Phase-1 Near WAPDA Town, Lahore Job Timings: 7 PM to 4 AM Job Type: Full-time Link:> https://pk.indeed.com/company/CrecenTech/jobs/Data-Analyst-561856c79648e50d?fccid=5178df3222b2abe4&vjs=3...

.net Developer

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.net Developer Xeosol Private Limited Lahore Job Type Full-time Internship Full Job Description We, at XEOSOL Private Limited, are looking for the brightest Engineers (at all levels) to work with our EU clients and our best-in-class flagship products. We strive for perfection and use the latest tools and technologies in a challenging business environment. If you have the attitude and are passionate about professional excellence and have top-notch programming skills, we would like to talk to you about some fabulous opportunities in our Lahore office. Once on board, you will get an opportunity to work with the smartest and talented professionals in the industry (Internationally). We are looking for someone with: Bachelor’s degree in IT. Proven 2 – 5 years of experience as a .NET Developer or Application Developer Experience with the C#, ASP.NET, .Net Core, MVC, Ado.Net and Entity framework, Experience with SQL Server using TSQL/PSQL Familiarity with Rest API, Web Services and SOAP Services Unit Testing, Integration Testing Understanding to work with Agile team in Iterative/Scrum environment Familiarity with Version Controlling using GIT / TFS / VAULT Experience with React, Angular and Wordpress is a plus Excellent verbal and strong communication skills Excellent troubleshooting and communication skills Attention to detail Can do attitude You will be working with: Frontend (Web) Design and Development Backend Design and Development Database Design and Development System Integration Design and Development Writes clean (readable, scalable and maintainable) code using .Net programming languages. Upgrades, Configure and Debug Existing Applications Collaboration with Team and Stakeholders Reports to the Team Lead Job Types: Full-time, Internship Salary: Rs30,000.00 - Rs200,000.00 per month Ability to commute/relocate: Lahore: Reliably commute or planning to relocate before starting work (Required) Link:> https://pk.indeed.com/company/Xeosol-Private-Limited/jobs/Net-Developer-43c11ab4bfa75291?fccid=2edbf75c750f89a4&vjs=3...

Data Engineer-QA

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Data Engineer-QA Nowasys Services Lahore Job Type Full-time Full Job Description As a Data Engineer-QA, you will be responsible for testing best practices and making architectural decisions to rapidly improve critical data processing & analytics pipelines. You will tackle hard problems to improve the platform’s reliability, resiliency, and scalability. We are looking for someone who thrives on autonomy and has experience driving long-term projects to completion. You are detail and quality oriented, and excited about the prospects of having a big impact with data. Our tech stack includes Airflow, EMR, PySpark, and various AWS services. Responsibilities: Must Hands on Experience in testing Aws Services (EMR, S3, Lamda) PySpark, Apache Airflow, Python Test and maintain scalable data pipelines and build out new API integrations to support continuing increases in data volume and complexity. Collaborates with analytics and business teams to improve data models that feed business intelligence tools, increasing data accessibility and fostering data-driven decision making across the organization. Implements processes and systems to monitor data quality, ensuring production data is always accurate and available for key stakeholders and business processes that depend on it. Writes unit/integration tests, contributes to engineering wiki, and documents work. Performs data analysis required to troubleshoot data related issues and assist in the resolution of data issues. Works closely with a team of frontend and backend engineers, product managers, and analysts. Test data integrations and data quality framework. Test and evaluate open source and vendor tools for data lineage. Test closely with all business units and engineering teams to develop strategy for long term data platform architecture. Job Type: Full-time Salary: From Rs250,000.00 per month Ability to commute/relocate: Lahore: Reliably commute or planning to relocate before starting work (Required) Link:> https://pk.indeed.com/company/Nowasys-Services/jobs/Data-Engineer-QA-3eff04cdafae6582?fccid=d4d5a2da58a8880e&vjs=3...

Business Development Intern

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Business Development Intern Dejure Technologies Lahore Job Opportunities Job Type Full-time Full Job Description We're looking for Potential Business Development Interns. Our internship program will allow you to learn and experience the tactics of business development. If you think communication is key to success, we are looking for you...

Node JS Developer

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Node JS Developer Coder Feast Lahore Job Opportunities Job Type Full-time Full Job Description Job description We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well. Responsibilities: Integration of user-facing elements developed by front-end developers with server-side logic. Writing reusable, testable, and efficient code. Design and implementation of low-latency, high-availability, and performant applications. Implementation of security and data protection. Integration of data storage solutions Skills and Qualifications: Strong proficiency with JavaScript. Knowledge of Node.js and frameworks available for it such as Express, Strong Loop. Understanding the nature of asynchronous programming and its quirks and workarounds. Good understanding of server-side templating languages such as Jade, EJS, etc. Good understanding of server-side CSS preprocessors such as Stylus, Less, etc. Basic understanding of front-end technologies, such as HTML5, and CSS3. Understanding accessibility and security compliance. User authentication and authorization between multiple systems, servers, and environments. Integration of multiple data sources and databases into one system. Understanding fundamental design principles behind a scalable application. Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform. Creating database schemas that represent and support business processes. Implementing automated testing platforms and unit tests Proficient understanding of code versioning tools, such as Git Job Type: Full-time Pay: Up to Rs150,000.00 per month Ability to commute/relocate: Lahore: Reliably commute or planning to relocate before starting work (Required) Link:> https://pk.indeed.com/company/Coder-Feast/jobs/Node-Js-Developer-7d4b501684d91c6f?fccid=dd616958bd9ddc12&vjs=3...