17
Oct 2022
IT Help Desk Officer
IT Help Desk Officer
Lahore
Job details
Job Type
Full-time
Full Job Description
- Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
- Serving as the first point of contact for customers seeking technical assistance over the phone or email
- Determining the best solution based on the issue and details provided by customers
Requirements: * Tech savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
- BSc/BA in IT, Computer Science or relevant field
Job Type: Full-time
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)