IT Help Desk Officer

Pak Qatar Family Takaful

Lahore

Job details

Job Type

Full-time

Full Job Description

• Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
• Serving as the first point of contact for customers seeking technical assistance over the phone or email
• Determining the best solution based on the issue and details provided by customers

Requirements: * Tech savvy with working knowledge of office automation products, databases and remote control

• Good understanding of computer systems, mobile devices and other tech products

• Ability to diagnose and resolve basic technical issues
• Proficiency in English
• Excellent communication skills
• Customer-oriented and cool-tempered
• BSc/BA in IT, Computer Science or relevant field

Job Type: Full-time

Ability to commute/relocate:

• Lahore: Reliably commute or planning to relocate before starting work (Required)

Link:> https://pk.indeed.com/rc/clk?jk=290727be4797e467&from=mobhp_jobfeed&tk=1geh5a2oilgbg801