IT – Intern required at Sybrid (Pvt) Ltd

IT Intern reports to Manager IT, he is responsible for 1st Level Support for Systems related issues, Maintaining Systems & Security Company-wide. This includes LAN, Active Directory, Proxy, Email Server, Antivirus and Security.

 

Key Responsibilities and Duties/Results Expected/KPI

  • Manage workflow and service request through Client’s call ticketing system
  • Software installation, configuration, and troubleshooting for end-users
  • Performance of IT supports duties as defined by the appropriate I.T Support team leader.
  • Network printer installation/configuration
  • General Desktop Support/Project Coordination/Move activities
  • Monitor, analyze and address reliability and performance issues
  • Analyze problems, develop creative solutions and assess risks/benefits
  • Assess and address compliance with applicable IP Policies, Standards, and technical controls.
  • Document supported system and application procedures and processes.
  • Staffing the help desk as needed.
  • Keep abreast of technology changes and Client’s operating environment changes to assess potential
  • Should be responsible to comply with the standards within the company for e.g. ISMS, HIPAA, etc.
  • To report security weaknesses/incidents through Information security incident & weakness reporting mechanism.

 

Competencies and Critical Success Factors

 

Values, Ethics and Professionalism

  • Demonstrating professional integrity by modeling Sybrid’s values and ethical standards.
  • Demonstrating initiative, consistency, transparency, personal accountability and reliability to meet work demands according to the highest standards.
  • Demonstrating the highest level of business ethics and consistently adheres to and promotes key values and principles in all business and personal transactions.
  • Demonstrating resilience, drive, commitment to results and responsibility y for own actions

 

Resilience

  • Showing persistence, perseverance, and determination.
  • Demonstrating adaptability and flexibility in overcoming challenging situations.
  • Showing resolve in searching for alternative solutions to problems.

 

Results Orientation

Maintaining focus on those activities that have the greatest impact on meeting work commitments.

 

Continuous Learning

  • Proactively seeking performance feedback and identifies approaches to improve one’s own and others’ performance and learning.
  • Taking personal responsibility to grow and change.
  • Supporting opportunities for positive change and actively looking for ways to improve what they do.
  • Consistently coaching and developing team members by articulating key expectations, identifying strengths and development needs and providing ongoing support to maximize performance.

 

Job Type: Full-time

Salary: Rs15,000.00 – Rs20,000.00 per month

Work Remotely:

  • No

 

https://pk.indeed.com/company/Sybrid-(Pvt)-Ltd/jobs/IT-9409a2f5490ea533?fccid=7050fc75ecf35ac5&vjs=3