IT Support Engineer
IT Support Engineer
Lahore
Job details
Salary
Rs 50,000 a month
Job Type
Full-time
Full Job Description
IT Support Engineer
With the role of expert information technology, provide utmost support to the IT Departments and organization, maintain consistent and correct workflow and uninterrupted procedure of the computer hardware and software, the networks, install programs, configure networks and database, provide assistance to the visitors and users, may work on multiple areas of IT support, and information security.
Summary Duties and Responsibilities:
- Provide technical assistance with computer hardware and software
- Resolve issues for staff via phone, in person, or electronically
- Log bugs and enhancement requests
- Perform hardware and software installations, configurations and updates as needed
- Create and maintenance tips and tricks solutions for online database and website
- Resolve technical issues in a timely manner using available resources within the company
- Knowledge of the virtualization environment.
- Strong knowledge of Website handling (PHP, Apache, Syslog, Github, ESXI, VMware)
- Performs and maintains website backups and logs
- Hands-on experience on Operating system support.
- Strong Knowledge of switches, routers, and Firewall management
- Experience of Domain Controller, File Sharing and windows security.
Minimum Job Requirements:
- Bachelor’s or Master’s degree in Computer Science, IT or related field; MBA/MSC in Business is preferred
- Completed degree(s) from a recognized institution as per minimum education requirement may be filled in for experience on a year for year basis.
- Must have 2-3 years of experience managing IT related projects or programs
- Professional certification (e.g. CompTIA A+) is an asset
Knowledge, Skills and Abilities Required:
- Able to provide utmost support to the IT departments and organization.
- Skills to maintain consistent and correct workflow and uninterrupted procedure of the computer hardware and software, the networks, and servers.
- Able to install programs, configure networks and databases.
- Skills to assist the visitors and users.
- Able to work on multiple areas of IT support, information security, database administration, and server maintenance.
- Ability to manage workload and deal with users.
Distinguishing Characteristics:
Position requires a) provide utmost support to the IT Departments and organization; b) maintain consistent and correct workflow and uninterrupted procedure of the computer hardware and software, the networks and servers; c) install programs, configure networks and database; d) provide assist assist end users; and e) may work on multiple areas of IT support and information security.
Conditions of Employment:
* Employees are required to comply with the COVID-19 vaccination requirement.
Working Conditions and Physical Effort:
- Light to no physical effort, which may require some standing or walking.
- No or very limited exposure to physical risk.
- Work is normally performed in a typical interior/office work environment.
Job Type: Full-time
Salary: From Rs50,000.00 per month
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Preferred)