09
Sep 2022
IT Support Specialist
IT Support Specialist
Lahore
Job details
Job Type
Full-time
Full Job Description
We’re looking for an experienced IT support specialist to provide our team with top-notch assistance! You’ll make sure any technical issues are resolved efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, start your application today!
IT Support Specialist Responsibilities
- Troubleshoot technological issues and solve problems quickly to ensure our business operations run smoothly
- Install all new technology for the company, including computer operating systems, software programs and applications, new desktops, and other computer hardware
- Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment
- Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently
- Ensure our computers are backed up so all files are saved in case the system crashes
- Run security checks on all of our systems to ensure we are protected from cybersecurity threats
IT Support Specialist Qualifications
- High school diploma required, associate’s degree in computer science or information technology preferred
- At least two years experience in a professional IT work environment
- Familiarity with multiple computer operating systems, such as Windows, Mac, and Linux operations
- General knowledge of troubleshooting Internet connectivity, phone systems, network systems, and other technological office equipment
- Able to create databases and utilize Excel spreadsheets at an advanced level
- Advanced proficiency in Microsoft Office
- Strong communication skills, organizational skills, and time management skills
- Excellent customer service skills and desire to help the company succeed
Job Type: Full-time