11
Aug 2022
Jr. Technical Support Representative (TSR)
Jr. Technical Support
Representative (TSR)
Lahore
Job details
Job Type
Full-time
Full Job Description
Technical support representatives help customers to troubleshoot issues with a piece of equipment. Tech support is also responsible for installing equipment, maintaining records of customer interactions and collaborating with others to improve the company’s system requirements.
Responsibilities and Duties
- Technical Product Support
- Conducting Technical Client Meetings
- API and SDK integration
- Product functionality testing
- Record keeping and data analysis
Skills & Requirements
- A Degree of BS in Computer Science, Information Technology or any relevant field
- Technical Support Experience 1-2 years
- Knowledge and understanding of CRMs
- Interpersonal and Communication skills
- Knowledge of APIs and SDKs
- Developing work Procedures
Location:
Johar Town, Lahore
Job Type: Full-time