26
Jul 2022
NOC Engineer
NOC Engineer
Lahore
Job details
Job Type
Full-time
Full Job Description
NOC Engineer Job Responsibilities: –
- Monitor and assist to troubleshoot and fix the av equipment in the client’s UC room
- Ensuring that AV hardware / software is prepared to meet the needs of the event.
- Setup and test sound equipment before events, broadcasts or recording.
- Operating the master controls of AV systems during events.
- Maintenance, troubleshooting and problem-solving of hardware / software
- Resolve technical issues when they arise
- Active listener with the ability to engage customers to identify root causes and deliver solutions
- Competence with video conference and broadcasting systems
- Expertise in processing control, routing, and audio video signal flow with broadcast software.
- Understanding AV technologies and IT systems on a technical level
- Awareness of the latest trends, hardware, and features in AV equipment
- Familiarity with graphics, encoding and video editing software.
- Interpersonal, delegation, and teamwork skills.
- The ability to clearly understand and respond to needs as communicated by other members of the team.
- Self-motivated and self-directed.
- Dedication to total quality management.
- Problem solving
- Priority setting to be nimble, responsive and result-oriented
- Customer focus with strong interpersonal skills
Experience & Education:
- Bachelors’ degree in Computer science or related IT field, preferred.
- 2+ years of Network operations experience within a Managed Services provider environment.
- Technical certifications a plus or willingness to obtain certifications, preferably from the following vendors: –
(Microsoft, VMware, Cisco, Extreme, EMC)
Other information:
- All services will be performed on a web-based model using Liberty Av solutions provided CRM, email and all applications needed to provide the services.
Job Type: Full-time
Salary: From Rs100,000.00 per month
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)